Comforts Permanent address in the heart of culture

Deposits/Payments: 

• Full payment is due prior to guest check-in.

• Forms of Payment: Payment can be made by check payable to Bonefish Hotel or Online Payment to: 

Bonefish Hotel, 

Belize Bank

Dangriga Branch

Account #167547-010-120-001 

Reservation Cancellation: All cancellations must be made in writing and confirmed by Bonefish Hotel to be considered valid.

● Cancellation 31+ days of scheduled arrival date will incur a fee of $50.00 US

● Cancellation 30-8 days will forfeit one night deposit. 

● Cancellation within 7 days of arrival is non-refundable. 

● No Show or unused room nights are non-refundable. Cancellations or early departures due to world events, cancelled or delayed flights, weather conditions, strikes or political unrest are all subject to our cancellation policy. 

If you have any question concerning your quotation, contact us via telephone at 522-2243.

TERMS AND CONDITIONS

• All rates are in US currency

• All rates are PER ROOM based on Single/Double Occupancy 

• Rates do not include 9% Hotel Tax and 10% Service Charge

• No minimum night requirement

• Check-in: from 3:00 PM; Check-out: until 11:00 AM

• Children of all ages allowed. Children 2 years and under stay free. Children 3+ years pay US$30 per night (2 maximum)

• WIFI is available in public areas and is free of charge

• Street parking is available.

• Pets are not allowed. 

• Transportation to/from the Dangriga Airport is not included but can be arranged for a fee of US$10 per person (minimum 2). 

• No additional persons (non guests) are allowed beyond the lobby area.  If this occurs, the extra guest fee of $30.00 US will be payable at check out.

• No gatherings and parties of any nature are allowed in the room. The Property reserves the right to evict any additional occupants in the room.

• The Property reserves the right to send guests away from the Property due to their conduct and behavior or for any other safety, security, medical reasons. This applies in particular, if Guests do not observe instructions given by Property employees, express themselves in a discriminating manner, harass or endanger other guests.

• Guests will not be permitted to compromise the health, safety and security aspects of the Property at any point of time.

• Neatness and hygiene should be adequately maintained by the Guest. The Guest should always adhere to the safety, security and hygiene advise duly provided by the Property and should avoid breaching the same. The Guest will be solely responsible for any such violation if identified.

• All the assets and valuables of the Property should be duly maintained adequately and should not be damaged or destroyed. The Property has the discretion to levy any charges in future if it is proven beyond doubt that such damage/destruction to the asset of the Property (both movable and immovable) have been done or caused by the Guest.

• If you have any allergies, sensitivities or intolerance to, but not limited to: a particular fabric, material, or cleaning product, it is the guest's responsibility to advise property management prior to arrival.

• Safety deposit boxes are not provided in rooms.  The Property can store your valuables upon request. The Property is entitled to collect a charge for storage of these items.

• In case the items you wish to store are exceptionally valuable you must notify the Property before storing. The Property may refuse to store this kind of valuables.

• Management and staff work hard to provide a safe and secure environment. We do everything possible to ensure a secure environment is maintained and we ask that our guests do also. The Property takes no responsibility for any personal possessions that are lost, stolen or misplaced whilst on the premises due to the acts and omissions of the guests themselves.

• Lost property found on the premises is logged and kept in a secure location. Thereafter, items are either disposed of or donated to charity. The Property accepts no responsibility for contacting individuals in relation to lost property. Perishable items retrieved from rooms after check out are only held until close of business that day.

• Claimed items can be collected from the Property with valid identification or alternatively the Property can arrange postage on behalf of the guest at their expense.

TRAVEL INSURANCE:

• Limit of Responsibility: The Bonefish Hotel assumes no responsibility for delays or cancellations due to world events, canceled or delayed flights, weather conditions, loss of luggage by airline, etc. Bonefish Hotel assumes no responsibility for additional expenses incurred by guests prior to arrival or after departure from the resort.

• The Bonefish Hotel assumes no responsibility for damages to or loss of property, or for injuries of any kind to any person(s) resulting directly or indirectly from services rendered by the property, or for any reason beyond our control.

• The Bonefish Hotel highly recommends that you purchase comprehensive travel insurance in case of unforeseen circumstances such as cancellation charges, loss or damage of personal property and medical expenses. To help you plan for the unexpected, we recommend you check out the following agencies: www.worldnomads.com or www.travelguard.com Kindly contact these agencies directly to purchase your policy.

GENERAL PROVISIONS

1. By proceeding with the reservation, you further agree and acknowledge that if the reservation is accepted by the Property, your stay subsequently shall be subject to the Property's Standard Terms and Conditions in respect of their reservation / stay at the Property.

2. You further agree that the General Terms and Conditions as outlined shall constitute the binding agreement between yourself and Property in relation to any and all commercial arrangements including reservation, stay, payment, usage of facilities, etc. of whatsoever nature.

3. The Property may, at its absolute discretion, cancel the reservation if the Property is of the opinion that the reservation information provided is falsified or incomplete.

4. Guest voluntarily agrees and permits the Property representatives to profile the guest from the public domain to ascertain the details of the guest and render adequate hospitality services to them during their stay in the Property.

5. The Property shall be entitled to vary, amend and/or otherwise change these terms and conditions at any time without prior notice.

6. You shall indemnify and hold the Property harmless in respect of any liability, loss, damage, cost and expense of any nature arising out of, and/or in connection with the acceptance of the reservation and your stay in the Property.

7. The Property shall not be liable for any losses, damages, costs or expenses incurred by you as a result of any cancellation of the reservation by the Property.

8. The Property does not accept any liability for any failure by the Property to comply with these conditions where such failure is due to circumstances beyond its reasonable control.

9. If the Property waives any rights available to it under these conditions on one occasion, this does not mean that those rights will automatically be waived on any other occasion.

Deposits/Payments

• One night deposit is required upon confirmation to secure the room.  If the reservation is for 2 or more nights, the final balance is due 7 days prior to arrival.

• Forms of Payment: VISA and MasterCard Accepted. Charges are made in US currency and may be subject to international transaction fees as the bank is located in Belize.